The Schedule

11:00am-12:30pm Eastern - Intro to SAVI®

12:30-12:40pm - Break

12:40-2:10pm - Getting into the SAVI Grid

2:10-3:00pm - Break

3:00-4:15pm - SAVI Communication Behaviors

4:15-4:25pm - Break

4:25-5:30pm Eastern - Challenging Conversations, through a SAVI lens

11:00am-12:30pm Eastern - Questions and differences: getting through clearly

12:30-12:40pm - Break

12:40-2:10pm - Shifting complaints and other "Red" behaviors

2:10-3:00pm - Break

3:00-4:05pm - Deepening SAVI ideas and tools

4:05-4:15pm - Break

4:15-5:30pm Eastern - Putting SAVI into practice